Sales Policy of TryTopixs

Effective Date: January 10, 2025

At TryTopixs, we are committed to providing you with an exceptional shopping experience. This Sales Policy outlines the terms and conditions related to all purchases made on our website, www.trytopixs.com. By making a purchase, you agree to the terms outlined in this policy.

1. Product Availability

  • Inventory: We strive to ensure that the products displayed on our website are available for purchase. However, due to high demand or inventory discrepancies, products may occasionally be out of stock. If an item you ordered becomes unavailable, we will notify you promptly and offer a full refund or a suitable replacement, depending on your preference.
  • Product Descriptions: We make every effort to ensure that product descriptions, images, and specifications are accurate. However, there may be slight variations in color, size, or appearance due to monitor settings, lighting, or other factors. Please refer to the product descriptions for detailed information.

2. Pricing

  • Price Changes: All prices on the website are listed in U.S. Dollars (USD). Prices are subject to change at any time, and any changes will be reflected on our website. Promotional offers and discounts are only valid during the time frames specified and cannot be applied retroactively.
  • Sales Tax: Sales tax will be applied to orders based on the applicable laws of your state or country. The sales tax amount will be calculated and displayed during checkout.

3. Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email. This email will contain details of your order, including the items purchased, quantities, and the total amount. Please review the confirmation carefully, as errors must be reported immediately.
  • Order Processing Time: Orders are typically processed within 1-2 business days after confirmation. Orders placed on weekends or holidays will be processed on the next business day.

4. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
  • PayPal: Secure payment through PayPal accounts.
  • Gift Cards: If applicable, TryTopixs gift cards can be used for payment.

Payments are processed securely through our third-party payment processors. We do not store your payment information on our servers.

5. Shipping and Delivery

  • Processing and Shipping Time: Orders are generally processed within 1-2 business days. Delivery times depend on the shipping method selected at checkout and the destination of the package. You will receive an email with tracking details once your order has been shipped.
  • Shipping Costs: Shipping costs are calculated during checkout based on your location, order size, and the shipping method you select. We offer various shipping options, including standard, expedited, and overnight services.
  • International Shipping: Currently, we only ship within the United States. For inquiries about international shipping, please contact customer support at inf@trytopixs.com.

6. Order Cancellations

  • Cancellations: If you wish to cancel your order, please contact us as soon as possible. Orders can be canceled as long as they have not yet been processed or shipped. Once the order is shipped, it cannot be canceled, and you will need to follow our return process.

7. Returns and Refunds

  • Return Policy: We offer a 30-day return period for most products. Items must be unused, in their original condition, and with all tags attached. Certain items, such as personalized or custom-made products, may not be eligible for returns. Please refer to our Refund and Returns Policy for full details.
  • Refunds: Refunds will be issued to the original payment method once the returned items have been inspected and processed. Shipping costs are non-refundable unless the item is defective or incorrect.
  • Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.

8. Customer Responsibilities

  • Accuracy: You are responsible for providing accurate shipping and billing information during checkout. We are not responsible for any delays or issues caused by incorrect information.
  • Receiving Deliveries: Once your order is marked as “shipped” and the carrier provides tracking details, the package is your responsibility. We recommend ensuring that someone is available to receive your package upon delivery. We are not liable for lost or stolen packages after delivery confirmation.

9. Fraud Prevention

To protect our customers and ourselves from fraudulent activities, we reserve the right to cancel or refuse any order if we suspect fraudulent activity. We may also request additional verification or documentation to process certain orders. If you believe a fraudulent charge has been made, please contact our customer support team immediately.

10. Limitation of Liability

  • Limitation of Liability: TryTopixs is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the total amount of your order, excluding shipping costs, if applicable.

11. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for updates or changes.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us:

TryTopixs
Phone: 402-544-4670
Email: inf@trytopixs.com
Address: Commerce Boulevard, Omaha, Nebraska, United States

This Sales Policy is effective as of January 10, 2025. TryTopixs reserves the right to update or modify this policy at any time without prior notice.